How To Make Promises And Keep Them

Tal&Dev and our CEO Michele Volpi had the pleasure of hosting Peter Roche a Coach of The Tal&Dev Coaching Connection that has coached thousands of executives

In this Tal&Dev webinar Peter Roche and Michele Volpi dialogue on efforts, commitment and accountability as well as share some of their insights and great practical tips for taking careers to the next level. Here are some key takeaways:

Underpromising and overdelivering is a devious myth. Not only is it unethical because you start by lying to yourself and to others but, by setting a lowball goal, you put yourself in a position where you are limiting yourself. It's better to set a stretch goal, commit to it and deliver or overdeliver on that higher bar. That is what enables high performance, for you and for those around you and your organization.

1) People thrive, and grow happier, and healthier, when they work on something big that is important to them – that forwards their purpose, values, and passions. So, taking on BHAGs (big, hairy, audacious goals) is as much about being happy and fulfilled as it is about the results.


2) Mastering promises is an essential competence for everyone it is how we acquire a reputation for being reliable, and someone who can be counted on.  


3) Being dedicated to a cause is fundamentally different from going with the flow… Commitment + Action = Outcomes.


4) Being accountable for results is key for any individual or organization that want to manage their own destiny and deliver higher performance.


5) Making commitments and delivering on them at all levels of the organization will align G&O’s and make the organization more reliable, more trusted, with a significant impact for several stakeholders.


6) In order to know if you are good or very good at committing you should look at your past and current actions and behaviors. Those will tell you what you are really committed to. Look at real life behaviors like checking in your diary how you are spending our time. 


7) To objectively assess yourself, you should check whether you are making promises to yourself and to others, then make sure those promises are stretched ones and not lowball ones, finally check that you deliver on them inventing and discovering how to deliver on them in action.


8) If you don’t want or can’t commit, chances are you won’t reach your goals or you will be considered unreliable, somebody that can’t be trusted, and you are unlikely to maintain your role at work.


9) Just making an effort doesn’t put you in control of your own destiny nor does it give you direction or provide a goal. Committing to an outcome means being at a higher level of drive and leadership


10) While committing is referred to promised actions, being accountable goes even further and ensures that results are delivered no matter what. They could be the same but typically accountability is the ultimate level of commitment.


11) A coach can help you get better at committing by helping you self reflect on your daily routine and checking whether you have a strong pattern of setting stretch goals, committing to them and delivering on your promises to yourself or to others.


12) Underpromising and overdelivering is a devious myth. Not only is it unethical because you start by lying to yourself and to others but, by setting a lowball goal, you put yourself in a position where you are limiting yourself. It's better to set a stretch goal, commit to it and deliver or overdeliver on that higher bar. That is what enables high performance, for you and for those around you and your organization.


13) Working to achieve stretch goals will inevitably bring about some failures. Missed milestones, for example, are learning opportunities, not reasons to give up, or not commit in the first place.

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April 27, 2021

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